Resolved -
A fix has been developed, and the solution is currently being rolled out. By 21:00 today, all playout servers should have received the fix and the issues should be resolved.
Apr 1, 16:01 CEST
Identified -
We are continuing to work on a fix for this issue.
Apr 1, 15:56 CEST
Monitoring -
A fix has been implemented.
Apr 1, 15:03 CEST
Identified -
The issue has been identified and a fix is being implemented
Apr 1, 13:29 CEST
Investigating -
When a stream starts, preroll ads may play multiple times for a small number of sessions, regardless of the device. We are currently investigating a possible cause.
Apr 1, 13:15 CEST